Progress Update 3 – Risk Intelligence & Automessaging

In all current versions of MCM (Silverlight and WPF), our Risk Alerts and Country Summary tabs of the Map UI completely relied on having Risk intelligence data to be displayed and be usable to users. As a result, only users that had the risk intelligence modules assigned were able to see and interact with Country polygons. Risk intelligence data controlled Country/region data. Having this backward controlled correlation caused some functional limitations for users who did not subscribe to our risk intelligence module

As the MCM platform advanced, we added more and more features to the country list ( like selecting a country and then attaching an auto message to that country). This functionality allowed the platform users to send auto message to all travelers entering that country. Due to the current correlation these cool features were only available to users that also subscribed to the risk intelligence module, even when the auto message content had nothing to do with risk intelligence.

With the decision to reverse this correlation during our Angular UI design, and by having Countries control the risk data, it opens up more features for users that currently do not have risk intelligence module assigned to them (such as the aforementioned country auto messages). It will also give those users the chance to see how many travelers are in each country at any given time.

Also, now that risk intelligence is secondary, We can also see the opportunity for us to further divide those countries up into their respective regions. That way a user can always see how many travelers are in a region, even if there is no risk alert for it.

Our platform Architect and the design team are continually finding innovative ways to enhance MCM. The migration to Angular provides us an opportunity to revisit some functionality, and incorporate improvements (redesign the approach as in the case above) so as to make the UI even more intuitive for all our users going forward.